POLICY AND PRIVACY
Read carefully and patiently
1 - How we collect your information
devils.media collects information when you: (a) create an account, (b) play our games or use services related to games, (c) make a purchase within our Services, (d) create content generated by the user, (e) see advertisements using our Services, (f) subscribe to a newsletter, (g) contact devils.media Customer Service and participate in technical support sessions, (h) participate in a contest or participate in a challenge organized by devils.media, (i) chat with other users of the Services, (j) identify interest in trying out a game, (k) share or contribute on our social media channels and other community websites, or (l) apply for a job. 2 - Information we collect devils.media only collects appropriate and relevant information limited to the specific fines below.
2 - Information we collect
devils.media collects only adequate and relevant information limited to the purposes defined below.
a - Information you provide to us
Contact information (for example, your name and email address).
Your username and password.
Profile information (such as a profile picture).
Information you provide when you ask for help from our Customer Service (such as chat logs or technical support incidents).
Other information you provide to us (for example, information used to identify a lost account).
b - Information we collect automatically when you use our Services
Information about your progress and activity in the game.
Information about your interactions with other players.
The IP address and device identifiers (such as your device ID, advertising identifier, MAC address, IMEI).
Information about your device (for example, the name and operating system of the device, browser information, including browser type and preferred language).
Information we collect using cookies and similar technologies (Note: you can consult our Cookies Policy for more information on how to opt out of such technologies).
General geolocation information.
Precise geolocation information (GPS).
Devil player ID.
c - Information we obtain from our partners
Information we receive if you decide to connect to a third-party social network (for example, Facebook or Game Center).
Billing information (if you subscribe to some games or make purchases in the games).
Information for advertising and analytical purposes, so that we can offer you better Services.
3 - How we use your information
We use the information primarily to provide you with a better gaming experience, but we also use your information, both individually and in combination, as follows:
To operate our business and improve your gaming experience, including:
Provide you with services that are appropriate for your age and that comply with the applicable laws of your country of residence.
Provide gaming experiences that you can enjoy and functionalities to which you have subscribed.
Track your use of the Services to help us better understand your gaming activities and understand your preferences and trends, so that we can customize your experience, provide you with offers and notifications in the game that suit you and, in general, improve your gaming experience
Facilitate the sharing of content on social networks.
Register your participation in competitions and get in touch with you in case you win prizes.
Offer the opportunity to participate in game tests.
Protect against traps, crime or fraud, or for other security reasons.
Identify and correct errors and service problems.
Its use for administration, analysis, research and optimization.
Comply with all regulatory and legal requirements, and respond to any request from data protection authorities or any law enforcement agency.
To provide assistance, contact you and respond to any request or question you have sent through our Customer Service.
To personalize our communications with you, including to:
Manage your subscription and exclusion from our newsletters.
Contact you to promote our Services, and contests we can offer.
Send you, with your prior consent, promotions or marketing materials (we will provide you with the opportunity to opt out of receiving such materials in the future).
Provide advertising that best suits your interests and profile, that is appropriate for your age / sex, and that is aimed at the general location where you are.
Serve and measure the effectiveness of advertising.
Collect any personal information that you may reveal through the messages you choose to send to another user or defined group of users through our system of messages, chat, publications or other function within the game, as well as collect necessary personal information from users with whom you contact, to facilitate communication (Note: we will never collect information sent outside the functionality of our services, which includes emails or text messages).
Customize your content and offers.
Send automatic notifications (if you choose to allow that feature) only for users 13 years of age or older in the United States (16 years or older in Europe).
For some purposes described above, devils.media may use and perform data analysis. The data analysis information helps the analysis and business operations, allows the development of products, improves products and services, personalizes the content, provides advertising and makes recommendations.
Our legal basis for collecting and processing your personal information (for European users) is described above.
Generally, we will only collect your personal information:
when we have your consent to do so when we need the personal information to fulfill the contract acquired with you and provide you with the Services, such as customer services, error detection and service errors and fraud prevention when the processing is carried out for our legitimate interests (when we serve and measure the effectiveness of advertising or marketing campaigns, we analyze their gaming activities, we protect and improve our products and services) and they are not nullified by their rights, or when we have the legal obligation to collect your personal information
4 – Children
5 – Your rights
We ask that you keep the information you provide to us up to date. You may correct any information you have provided to us by contacting us using this form.
You represent and warrant that all information you provide to us is true and correct, and refers to you and not to any other person.
You can exercise your rights at any time and ask devils.media to access, rectify or erase your personal information. In accordance with local regulations, if you are a European user, you may also request limitations on the processing of your personal information, object to the processing of your information, or exercise your right to information portability.
Please note that other third parties (our data partners) may be controllers of your information. You can get more details and choose not to share your personal information with third parties for any purpose using this form.
If you have previously consented to any direct marketing communication from us or have subscribed to our newsletters, you can unsubscribe by clicking on the link available in each communication and newsletter we send you.
Your actions may force devils.media to stop providing the Services. When the following conditions apply, your game will be reset:
If you request the modification of this mandatory information, we may no longer be able to link the game or Game Services to you.
If you request processing limitations that are mandatory for devils.media, or if you object to such processing (in which case, we may not be able to provide you with the Game or Games Services).
If you withdraw your consent or request the deletion of your information.
If you withdraw your consent or request the deletion of your information, we will no longer use or process your information, but we will store it to respond to requests from the police or regulatory authorities. We also reserve the right to keep a file of such information for a commercially reasonable time to ensure that its deletion does not affect the integrity of our information; and we also reserve the right to retain an anonymous version of such information.
Please specify your application using this form.
If you are a parent of a child under the age of 13 (or under another age specified by applicable regulations) and you believe your child has provided us with information, please fill out this form and we will remove your information from our system.
To preserve the confidentiality of your information, we must ensure that we identify it correctly. For this reason, please send us a copy of an official document that can prove your identity. This copy will be securely destroyed within two months of receipt and closure of your request.
Our team will analyze your request and respond to you within a month, unless your request requires further investigation. You will be specifically informed if that is the case.
We remind European users that they have the right to file a complaint with a European Data Protection Supervisor.
6 - How we store your information
7- How we share your information
With the entities of devils.media
To operate the Services, your personal information may be transferred to other studies or entities of devils.media, subsidiaries, processors or third parties located throughout the world as described below (see "International operations and transfers of your information").
With third parties
We use third-party services that have limited access to your information for specific purposes, such as administration, analysis, optimization, advertising, awards, marketing assistance, customer service and data analysis. These services help us with our operations.
Such third party services are authorized to use your information solely for these purposes.
If you decide, when using our Services, to use features to share content on social networks such as "Share" or "Like" on Facebook or other third-party social networking sites, this may allow the exchange and collection of personal and non-personal information from and to these social networks.
You should visit the policies of these third parties to obtain more information about their information collection practices.
Since devils.media is part of the Vivendi Group, your information can be transferred to Vivendi entities for global projects. In that case, you will be informed about the nature of the relevant projects and the entities involved, and you will be asked for your prior consent before the transfer of your information occurs.
With the authorities
We reserve the right to inform law enforcement agencies of activities that, in good faith, we consider illegal. We will investigate or take measures to counter any illegal activity, suspected abuse or unauthorized use of the Services, or to protect the property or safety of others. We may also disclose your information if required by any law or court order worldwide, if the information refers to actual or threatened harmful conduct.
In that case, we will consider the applicable local laws, the nature of the request, as well as the legitimacy and proportionality of your information.
In case of sale of our company
In relation to any sale of our company or any line of business (including related assets), customer information is generally one of the transferred business assets. In the case of such sale or disposition of some or all of our businesses, your information may be transferred to the acquirer.
8 - Third party services
Therefore, we recommend that you review the privacy policies of all third-party services. Without limiting anything in the next section, we are not responsible in any way for the actions, inactions or policies of any external service.
9 - Legal note
10 - Contact
1- sending an email to firstname.lastname@example.org
2- writing to the data protection office of devils.media at number 27 of the Muelle Poniente, 03003, Alicante, Spain